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Shipping Policy


For all orders to Canada please call us at: 866-334-2778

*Free shipping is valid for Standard Shipping only of orders $250 or more. No adjustments to prior purchases. Applies only to shipping in the Continental U.S. Charges apply when shipping to Alaska, Hawaii and some US territories. International shipping is not included in this promotion. Offer begins on Friday, September 6, 2013. Offer may be cancelled at any time.

You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States and Canada, using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Our shipping charges are determined by the total weight and size of your order, excluding applicable sales tax.

We also ship to international destinations.  Please submit a message to us from the Contact Us page if you would like to discuss international ordering options.  Please note that some products cannot be shipped to international destinations.  If you have any questions about shipping costs or delivery, please submit a message to us on our Contact page, or call us, toll free, during store hours at 866-334-2778.

Orders placed 8AM Monday through 12 Noon Friday usually ship that same day. Orders placed after 12 Noon on Friday though 8AM Monday usually ship Tuesday.

We expedite shipment of orders as soon as possible, however some orders can take 2 business days to ship. If you have specific concerns about your order please don’t hesitate to call our customer service department.

Please call us with any questions about shipping 8AM Monday thru 4PM Friday (EST)

Tel: 1-866-334-2778. Or you may send an email to customerservice@celiarachel.com